Promotion period: 19 August 2026 to 11:59pm (AEST) 30 September 2026.
Splice Internet offers new residential customers at eligible addresses in Rural Fibre Co's Hazelwood North rollout area a two-month free trial of a Splice residential plan, with $0 standard installation, for orders placed during the promotion period. If you cancel during your trial, you'll pay nothing for the Splice service. If you stay, billing starts automatically at your chosen plan's price once the free period ends.
Eligibility. The offer applies where: (a) the service is a new residential broadband service with Splice Internet, and the account holder has not held a Splice account in the prior 12 months; (b) the address is within the Hazelwood North rollout area as defined by Rural Fibre Co (wholesale network provider), and is serviceable — check your address at splice.au/hzlw-nth; (c) the order is placed with Splice by 11:59pm (AEST) on 30 September 2026; and (d) the address has not previously received a Splice Trial. One trial per address.
How the trial works. Your two months start on the day your connection is activated. You'll add payment details when you sign up, but you won't be charged for your plan during the trial. Unless you cancel during the trial, billing starts automatically at your chosen plan's monthly price (GST inclusive) when the free period ends, and we'll send you a reminder before your first bill. The trial applies to every Splice Internet residential plan: Basic Value (50/20Mbps, $79/month), Everyday Streamers (500/500Mbps, $85/month), Family Fast (1000/1000Mbps, $109/month) and Maxxed Out (2500/2500Mbps, $189/month). Basic Value is not part of online signup, so call us on 1800 775 423 to order it. Your minimum total cost under this offer is $0 if you cancel during the trial, or one month of your chosen plan ($79, $85, $109 or $189) if you stay.
Your existing internet. The trial doesn't touch your current service. Your existing connection is separate and stays as it is unless you cancel it with your own provider. You can run both services side by side for the whole trial.
Cancelling during the trial. Call us on 1800 775 423 before your free period ends and you'll pay nothing for the Splice service. There's nothing to send back. The ONT supplied with your installation has a built-in router and remains the property of Rural Fibre Co, but it stays installed at your home along with the fibre lead-in, so reconnecting later is simple. Any charges from your existing provider are a matter between you and them.
After the trial. Your plan continues month to month at the standard price set out in the Critical Information Summary. There's no lock-in contract and no exit fees, and you can cancel at any time.
Installation. Standard installation is $0 for orders placed during the promotion period, even if the installation itself is scheduled after the period ends. Outside this promotion, our standard installation fee of $399 applies. Standard installation covers a standard connection from RFC's network to your premises, including the supplied ONT with its built-in router (which remains the property of Rural Fibre Co). Non-standard installation work may incur a fee, which we'll quote and confirm with you before any work proceeds; you can choose not to go ahead at no cost before work starts.
Mates Rates. You can use a Mates Rates referral code when you sign up for the trial. Referral credits for you and your referrer start from your first paid billing cycle after the free period ends, and then run per the Mates Rates terms.
General. We may withdraw or change this promotion for new orders by updating this page; orders already placed keep the offer as it stood when the order was made. All prices are in Australian dollars and include GST. Nothing in these terms excludes, restricts or modifies any rights or remedies you have under the Australian Consumer Law.
Please contact Splice Internet on 1800 775 423 to arrange a connection or with any questions about this offer.
If you have a complaint about this promotion, contact us on 1800 775 423 or email complaintresolution@splice.au. If your complaint is not resolved to your satisfaction, you may contact the Telecommunications Industry Ombudsman at 1800 062 058 or www.tio.com.au.
Other terms and conditions applicable to this service are set out in our Critical Information Summary at splice.au/legal/critical-information-summary, which summarises important provisions in our Standard Form of Agreement at splice.au/sfoa.