What is Rural Fibre Co?

Rural Fibre Co is a private fibre network, separate from the NBN. It exists to bring fibre to people who are stuck on lower-grade broadband options, mainly homes and businesses that NBN serves only by Fixed Wireless or Satellite.

Because RFC owns and runs its own network, it sets its own wholesale pricing. That lets Splice offer RFC plans with gigabit speeds both ways (the same upload and download speed, also called symmetrical) at prices that suit home users.

Why isn't RFC available at my address?

The RFC network is still being built. It's a multi-year project that began in Hazelwood North in 2025 and is expanding across Gippsland. You can read more on the RFC website.

RFC isn't building at addresses that already have a fixed-line NBN connection. Its focus is homes and businesses that are only serviced by NBN via Fixed Wireless or Satellite.

Eligibility depends only on how your address is connected today. It isn't based on your suburb or town, whether you rent or own, or how you use the internet. We know that's frustrating if you're on a slower connection or need fast uploads.

I'm on Fixed Wireless or Satellite, but RFC still isn't offered

RFC's network is being built in stages, so it hasn't reached every Fixed Wireless or Satellite address yet. If yours isn't covered, the address checker shows the NBN plans available instead. Contact us and we'll confirm what you can get now, or see the RFC website for the latest on where it's building.

Why can Splice offer gigabit both ways on RFC but not on NBN?

It comes down to who owns the network and sets the price. RFC is a private network and sets its own pricing, so symmetrical gigabit can be offered on home plans.

NBN does offer symmetrical gigabit, but as a business-grade product. It costs significantly more, typically requires an ABN, and isn't aimed at home users. Standard NBN home plans have faster download than upload speeds. That suits most households, but can be limiting if you regularly upload large files, livestream or work from home.

What are my options?

1. Check your address. Enter your full address, including any unit or lot number. The checker shows how your address is connected and every plan available there. New builds and rural lots sometimes don't appear; if yours doesn't, contact us.

2. On a fixed-line NBN connection? Choose an NBN home plan that suits your household, and ask us whether an NBN fibre upgrade is available at your address.

3. On Fixed Wireless or Satellite? If RFC reaches you, its plans appear in the checker. If not, you'll see the NBN plans available.

4. Running a business? If you have an ABN and need symmetrical speeds, ask our team about business-grade options.

5. Want help? Message us and a team member will check your address and explain your options.

Frequently asked questions

Will RFC come to my area later? If your address has a fixed-line NBN connection, no: RFC isn't planning to build there. If you're on Fixed Wireless or Satellite, the network is still expanding across Gippsland, so it may reach you in a later stage.

My neighbour or a nearby town can get RFC. Why can't I? Eligibility is set address by address. A nearby property may be on Fixed Wireless or Satellite and inside an RFC rollout area, even if yours is on NBN fibre.

Can I move my address from the NBN to RFC? RFC plans are only available where its network reaches, so an address served by the NBN can't move to RFC. You can still choose from any NBN plan available at your address.

I'm an RFC customer and I'm moving house. Can I keep my plan? Only if your new address is inside RFC's network. Check your new address before you move. If RFC isn't available there, we'll help you choose a plan at your new home.

I think my address has been checked incorrectly. Message our team with your full address and we'll look into it.

Need further assistance?

We are here to help.