Contents
Who can get a Splice nbn® plan?
What is nbn®?
nbn® and Rural Fibre Co
What stays the same
Who can get a Splice nbn® plan?
Your address decides which network you'll be on. Enter your address at splice.au and we'll show you what's available.
On nbn® Fibre to the Premises (FTTP): you can choose a Splice nbn® plan.
On the Rural Fibre Co network: you'll see Splice fibre plans delivered over Rural Fibre Co.
On another nbn® technology (like Fibre to the Node): Splice currently connects nbn® FTTP only. If your premises is eligible for an nbn® fibre upgrade, we can help you through it and connect you once your fibre is in.
What is nbn®?
nbn® is Australia's national broadband network, built and operated by NBN Co Limited, a company owned by the Australian Government.
nbn® is a wholesale network. It owns the cables and equipment, but it doesn't sell internet plans directly to homes and businesses. Retail providers like Splice buy access to the network and sell plans to you.
When you choose a Splice nbn® plan, we look after your plan, your connection order, billing and support. nbn® looks after the network itself, including any technician visit needed at your premises, which we'll arrange for you.
nbn® and Rural Fibre Co
Splice connects customers to both networks. Here's how they compare:
Comparison | Rural Fibre Co | nbn® |
|---|---|---|
Who runs it | Gippsland-based, part of the same group as Splice | NBN Co Limited, owned by the Australian Government |
Where it is | Selected Gippsland towns | Australia-wide (Splice offering only in Gippsland) |
Who sells plans on it | Splice | Many retail providers, including Splice |
Rural Fibre Co builds new fibre in places that haven't had it. Where nbn® already provides full fibre to a home, Rural Fibre Co doesn't build a second network over the top. Instead, Splice can connect you on nbn®. The two networks work alongside each other to get more people onto fibre.
What stays the same
Whichever network you're on, you're a Splice customer:
Sign up and manage your services in the Splice app.
One bill and one point of contact. If something isn't working, contact Splice, not nbn®. We'll work with the network on your behalf.
Support from our Australian-based team.
Ready to get connected?
Check availability at your address.
See our internet plans.
Or call 1800 SPLICE (1800 775 423).
nbn®, nbn co and other nbn® logos and brands are trade marks of NBN Co Limited and used under licence.
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